Shipping policy
Thank you for visiting and shopping at nutmeggames.com! The following are the terms and conditions that constitute the Shipping Policy for NUTMEG GAMES, LLC. (“Nutmeg Games”).
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
UNITED STATES DOMESTIC
|
Shipment method |
Estimated delivery time* |
Handling Fee |
Shipment Price |
|
USPS First Class Package |
2-3 business days |
None |
Calculated at checkout |
|
USPS Priority Mail |
1-3 business days |
None |
Calculated at checkout |
|
USPS Priority Mail Express |
1-2 business days |
None |
Calculated at checkout |
|
UPS® Ground
|
1-5 business days
|
None |
Calculated at checkout |
|
UPS 2nd Day Air®
|
2 business days
|
None |
Calculated at checkout |
INTERNATIONAL
|
Shipment method |
Estimated delivery time* |
Handling Fee |
Shipment Price |
|
UPS Worldwide Saver® |
2-3 business days |
None |
Calculated at checkout |
|
UPS Worldwide Expedited® |
2-5 business days |
None |
Calculated at checkout |
|
USPS Priority Mail International |
6-10 business days |
None |
Calculated at checkout |
|
USPS Priority Mail Express International |
3-5 business days |
None |
Calculated at checkout |
* Delivery times vary depending on distance and mail schedules. Please contact the carrier using the tracking number we provided you for more detailed information regarding your delivery estimate.
Shipment to P.O. boxes or APO/FPO addresses
Nutmeg Games ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please select your shipping method during checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Please refer to the carrier’s website for additional tracking and delivery estimation information.
Customs, Duties and Taxes
Nutmeg Games is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Nutmeg Games is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods for processing the claim.
Our Partners
Nutmeg Games sometimes contracts partners to ship items on our behalf, such as clothing through Printful® Inc. Refer to the specific shipping policy of the 3rd-party vendor for more information.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
